Crown Fulfillment
Privacy Policy
Effective date: September 19, 2026
Who we are
Crown Fulfillment operates the usethecrown.com website and provides fulfillment, warehousing, and related services for brands. This policy explains how we handle personal information collected through the website and its forms.
Information we collect
We collect information you choose to provide when you contact Crown, request a quote, download a resource, or submit an inquiry. This may include your name, company, email address, phone number, website, service needs, order volume, storage or SKU details, current fulfillment provider, and any message you send us.
When you request a resource, we may collect your email address and the resource you requested. Campaign and landing-page forms may also record referral information, such as UTM parameters or the page that referred you.
Our website and hosting providers may also receive basic technical information such as your browser type, device information, approximate location, referring page, and the pages you visit. We use this information to operate, secure, and improve the website.
How we use information
- Respond to questions, quote requests, and fulfillment inquiries.
- Send requested guides, follow-up information, and service-related communications.
- Evaluate whether our services or a specific offer fit your brand.
- Operate, maintain, troubleshoot, and improve our website and services.
- Protect the website, our business, and our users against fraud, abuse, and security issues.
- Meet legal, accounting, and other legitimate business obligations.
How we share information
We do not sell your personal information. We may share information with trusted providers that help us host the website, store inquiry records, deliver email, maintain security, or provide business operations. These providers may use information only to perform services for us.
We may also disclose information when required by law, to enforce our agreements, or to protect the rights, safety, and property of Crown, our clients, or others. If Crown is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
Your choices
You can ask us to provide, correct, or delete personal information you have submitted, subject to applicable legal and business recordkeeping requirements. You can also ask us to stop sending optional marketing communications. Transactional or service-related messages may still be sent when needed.
To make a request, email hello@usethecrown.com. We may need to verify your request before completing it.
Data retention and security
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, and meeting legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no website or method of transmission can be guaranteed completely secure.
Children’s privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. We will post the updated version on this page and revise the effective date. Your continued use of the website after an update means the revised policy applies to your use of the website.
Contact us
Questions about this policy or your personal information can be sent to hello@usethecrown.com or by mail to Crown Fulfillment, 107 Trumbull Street, Elizabeth, NJ 07206.